Privacy Policy

Introduction

SopraPerce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sopraperce.com (the "Site") or use our services, including when you book travel arrangements, sign up for our newsletter, or contact us with inquiries.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

Information We Collect

We collect information from you when you voluntarily provide it to us, such as when you register for our services, book a tour, subscribe to our newsletter, or fill out a form. This information may include:

• Personal identifiers such as your name, email address, postal address, phone number, and date of birth
• Payment information (though we do not store complete credit card details on our servers)
• Travel preferences and requirements
• Passport or ID details when required for booking purposes
• Communications you send to us

We also automatically collect certain information about your device when you visit our Site, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit on our Site
• Time and date of your visit
• Time spent on those pages
• Referring website addresses

How We Use Your Information

We may use the information we collect from you for the following purposes:

• Provide, operate, and maintain our services
• Process and complete transactions, including travel bookings
• Send administrative information, such as booking confirmations and updates
• Send marketing communications, if you have opted in to receive them
• Respond to your comments or inquiries
• Provide customer support
• Conduct research and analysis to improve our Site and services
• Monitor usage of our Site
• Detect, prevent, and address technical issues
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and other business partners who need access to such information to carry out work on our behalf, such as payment processors, hotels, transportation companies, and tour operators.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes without your consent.

Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of cookies we use:

• Necessary Cookies: Essential for the operation of our Site.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site.
• Functionality Cookies: Enable us to personalize content for you.
• Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed.

For more detailed information about our cookie practices, please see our Cookie Policy.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your information
• The right to rectification (to correct inaccurate information)
• The right to object to our processing of your information
• The right of restriction (to request that we restrict processing of your information)
• The right to data portability (to receive a copy of your information in a structured, machine-readable format)
• The right to withdraw consent at any time where we relied on your consent to process your information

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +44 (0) 20 7123 4567
• By post: Data Protection Officer, SopraPerce, 27 Marylebone Road, London, NW1 5JP, United Kingdom